Most companies that rent a dedicated server have in house systems administrators that can handle the management of their Linux server. Managed dedicated server hosting is geared towards those companies that want a dedicated server, but don’t have an IT professional on staff that can handle it’s systems administration. Generally, if a company rents a dedicated server they should have someone on staff that is capable of administering the server. Not all companies have people on their staff that know how to manage a Linux or UNIX server. For those companies who do not know how to manage the server themselves, companies like Tibbetts Internet offer managed services for your server.
Normally included with a managed server plan is the initial install of your server software. This software can be for any purpose like web hosting, file storage, proxies, VOIP and many other server applications. It doesn’t matter what server software you want installed, a managed plan is geared towards it’s administration. Quite often a control panel can also be installed that makes some aspects of the server user friendly. Most server software today comes with a control panel.
Other things that can be included are monthly tasks that your company wants to perform. Normally these tasks are command line tasks that are not user friendly for the average computer user. For us to cover something under the managed server plan it does not have to be a command line task. It generally includes any task that can be considered systems administration.
In the server world there are a lot of patches that become available on a regular basis that fix security holes in Linux and UNIX operating systems. Most managed server plans include the administration and installation of patches that are designed to fix security issues in the server. It also includes the set up of a firewall. Sometimes depending on if you are blocking or only allowing access to certain Internet users, firewalls can be altered on a regular basis as you allow or disallow access to certain Internet users.
When a company wants a managed dedicated server for a file server, the computers in the office network can set up mapped drives to the server. This can be done by setting up a virtual private network along with the file server. Between the firewall and the VPN the server won’t be accessible by the general Internet. It will only be able to be accessed by computers that are in that office location and are programmed to access that VPN. When companies do not have the expertise to set up and manage a server for their office, it makes sense to add a managed server plan to your dedicated server.
There are quite a few types of servers that can be used in an office setting besides a file server. Other servers that people commonly use in an office setting may include VOIP (for the companies phone lines), email (for inner office email), web hosting (for the companies database), There are also some others, but lets talk about these.
Some companies when they have several phone lines, in order to save money, rent a dedicated server to host an Asterisk VOIP server. VOIP is an acronym for voice over internet protocol. By hosting your own VOIP server a company has the capability of hosting unlimited phone lines and numbers. For companies with a lot of lines a managed VOIP server can cut costs, while dedicating a whole server to their phone systems. Generally when you buy a VOIP phone line from a phone company there are a lot of other businesses with a shared account on the same server.
Most people think of email as the email account on their domain name or the free email account they have at gmail, Yahoo or some other free email service. In some larger companies they have what is called inner office email. It is email that can only be sent to and from computers that are in that office or group of offices. Larger companies do this to keep their communication off the general Internet. When configuring the firewall and VPN correctly the email server can restrict access to computers from those offices. Quite often these email servers don’t need to make use of a .com.
In the last 15 years a lot of companies have gotten their company database out of the file cabinet and the shoe box. They have hired companies to write both web based and Windows based software to hold their databases and streamline some of their business processes like billing, inventory, customers and deliveries. Quite often the owner of the company would like to be able to access the companies new database from home. With a server sitting in the office, hosting the new database, it is not always practical to access the database from outside the office location. Some companies have multiple office locations. Especially when you want to access the server from multiple locations, a dedicated or virtual private server is the best alternative. A VPN can be set up between the users and the server. Getting a managed server plan with the server can assure any systems administration tasks that are needed can be performed in a timely manner. When we provide a managed dedicated server, we quickly handle our customers systems administration tasks.